These Terms of Service ("Terms") govern your use of the SnapCue mobile app and related services (the "Service"), provided by SnapCue ("we", "us"). By downloading or using SnapCue, you agree to these Terms. If you don't agree, please don't use the Service.

1. What SnapCue does

SnapCue helps you understand a screenshot of a social post, comment, message, or caption — reading its likely tone, suggesting whether and how to respond, and drafting a reply you can copy. SnapCue is an assistant: its suggestions are starting points, not professional advice or guaranteed-correct answers.

2. Eligibility

You must be at least 13 years old (or the minimum age of digital consent in your country) to use SnapCue. By using it, you confirm you meet this requirement and can form a binding agreement.

3. Your content & responsibility

You decide which screenshots to analyze. You are responsible for ensuring you have the right to share that content and for how you use any suggested reply. Do not use SnapCue to:

• Process content you have no right to use, or that violates others' privacy or rights;
• Create harassing, hateful, deceptive, or unlawful messages;
• Abuse, overload, reverse-engineer, or circumvent limits or security of the Service.

How privacy is handled for the screenshots you submit is described in our Privacy Policy.

4. AI-generated suggestions

SnapCue's reads and replies are generated by AI and may be inaccurate, incomplete, or inappropriate for your situation. You should review and edit anything before relying on or sending it. You are solely responsible for your final words and actions. SnapCue is not a substitute for professional, legal, medical, or safety advice.

5. Free tier, Pro subscription & billing

• SnapCue offers a Free tier with a limited number of analyses per day.
• Pro is an auto-renewing subscription that unlocks unlimited analyses and additional features, at the prices shown in the app.
• Subscriptions are purchased and billed by Apple through your App Store account. Payment is charged at confirmation of purchase.
• Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Manage or cancel anytime in your Apple ID account settings.
• Except where required by law or by Apple's policies, payments are non-refundable. Refund requests are handled by Apple.

Prices and features may change; we'll reflect changes in the app, and they won't affect a period you've already paid for.

6. Intellectual property

The SnapCue app, name, logo, and design are owned by us and protected by law. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. You keep any rights you have in the content you submit.

7. Availability

We work to keep SnapCue available and accurate, but we provide it on an "as is" and "as available" basis. The Service may change, be interrupted, or be discontinued, and analyses depend on third-party AI providers whose availability we don't control.

8. Disclaimers

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any suggestion will be suitable or correct.

9. Limitation of liability

To the fullest extent permitted by law, SnapCue and its providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of — or reliance on — the Service or its suggestions. Where liability cannot be excluded, it is limited to the amount you paid us for the Service in the 12 months before the claim.

10. Termination

You may stop using SnapCue at any time. We may suspend or end your access if you violate these Terms or misuse the Service. Sections that by their nature should survive (e.g. content responsibility, disclaimers, liability) will survive termination.

11. Apple-specific terms

If you obtained SnapCue through the Apple App Store, these Terms are between you and us, not Apple, and Apple is not responsible for the app or its support. Apple is, however, a third-party beneficiary of these Terms and may enforce them. Your use must also comply with Apple's standard Licensed Application End User License Agreement.

12. Changes to these Terms

We may update these Terms as the Service evolves. We'll revise the "Last updated" date, and continued use after changes means you accept them.

13. Contact

Questions about these Terms? Email [email protected].